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A. Mickevičiaus st. 6,
Kaunas, Lithuania
+370 640 27602
[email protected]

Frequently Asked Questions

Most of our apartments are 18m² size and are very similarly designed. There are also a few apartments that are a little bit smaller. Unfortunately, we don't have any apartments larger than 18m² to offer.

The deposit size depends on the specific apartment and planned stay period. The deposit value will be provided together with the specific apartment rent offer.

The deposit is paid after signing the contract by cash or bank transfer. The apartment keys are handed to the tenant after the deposit is received.

Yes, of course. Deposit is refunded at the end of Contract, deducting some money amounts (if applicable). The details are defined in the contract.

The rent fees consist of fixed and variable fees. Fixed fees are:
- Rent fee. The size of it depends on the specific apartment and planned stay dates.
- Fixed utilities. This fee is for common services, such as common lighting, corridors cleaning etc.
- Heating fee. This fee is paid from October until April inclusive. This fee is fixed and has the same value throughout all payable months.
- Internet fee. This fee is optional - it is not applicable, if you do not need internet connection in the apartment.
Exact fixed fee values will be provided together with the specific apartment rent offer.
Variable fees are fees for electricity and water. The amounts to be paid depends on consumption, which is calculated according to counter readings.

The fees are paid every month until 5th calendar day for ongoing month, together with variable fees (by counter readings), calculated for previous period.

All the fees are paid to us by one payment every month.

Payment fees are calculated with the help of Rentooler app. The monthly billing procedure:
- Monthly bill is created by 1st of the month in Rentooler app. Tenant will get a notification about it.
- Tenant at Rentooler app updates the bill, entering the readings and submits. The bill total would change accordingly. The readings are saved for the next month to be as a subtrahend.
- Tenant pays the total by bank transfer or by cash. The payment must be received by us by the 5th of the month, so, the tenant must pay it earlier accordingly.
- When we receive the payment, we mark the bill as paid at Rentooler app, the tenant gets notification about this fact, and the monthly billing process is finished.

Yes, the cleaning fee is withdrawn from the deposit on checkout.

No, only bank transfers and cash payments are accepted.

Yes, you can, but the penalty for earlier termination will be withdrawn from the deposit. The penalty size depends on planned stay dates and varies from 1 to 2 months value of monthly fees.

Yes, of course. Please note though, that if you plan for someone to live with you for a longer period (more than 1 week), you should inform us about it.

Unfortunately, no, unless they are quiet and finish early. The quiet time starts at 19.00 and the silent time - at 22.00.

No. Smoking in the apartment and in the common areas like stairways / corridors is forbidden.

No, unfortunately there are none.

We will send you the contract by email, when the specific apartment is considered for renting.

There is a wired internet in the apartment, so you can connect the PC with an Ethernet port (or Ethernet / USB adapter).
If you need a Wi-Fi connection, you should possess the Wi-Fi router of your own. The internet speed is high, most tenants are happy with it, but since it is shared among the rooms, there can be times when it is a little bit slower.
If you have some special requirements, or you are not satisfied with the internet quality, you have the option to cancel the internet service provided by us, and order your own independent internet connection directly from an internet supplier.

Unfortunately, no, it does not. The clothes should be dried in other ways like using drying rack, etc.

Unfortunately, no. Only the appliances you see in the apartment pictures, like fridge, hob, microwave are provided.

Unfortunately, no. Only a bed with a mattress is provided.

The standard bed mattress size is 90 x 200cm, with a few exceptions for smaller apartments, where it is 90 x 190cm (would inform you separately).

If some of the provided appliances like washing machine, fridge, etc., break without external damage or incorrect usage cause, we will repair / replace the malfunctioning equipment by our costs.

All our apartments are located on the 4th, 5th and 6th floors. Unfortunately, there is no elevator in the building.

The water is completely drinkable. It is additionally filtered and softened in the building, before coming into your apartment.

Yes, it can be kept in the storage room for no extra fee.

Please contact us by email informing us of your planned stay dates and, preferably, your monthly budget. We will check the availability and try to suggest the most suitable options for you together with the prices.

After you contact us and we send you the specific apartment information with available dates and prices, you can make the decision to reserve it. To do that, we will need to get a reservation payment (by bank transfer or by cash), which will be later calculated into the deposit (decreasing the amount to be paid later). The reservation fee value will be informed separately.
Please note that if you cancel the reservation for any reason, the reservation payment will not be reimbursed. So, we really encourage you to make an informed decision, if possible, visit the building to see if you really like the whereabouts, etc.

Please contact us. We will check the apartment availability and let you know.

Yes, of course. The instructions on how to get to the apartment and find the keys will be provided for you upon arrival by email.

The heating system in the building (as most other buildings in the central area) is connected to the urban heating system. The heating season usually begins when the average day temperature is below +10° C three days in a row. If the heating season has not started yet, unfortunately the heating cannot be turned on.

It is possible, but every specific request should be discussed with us.